Collection: Policies Page
Anna & Company offers a unique, by appointment shopping experience. We strive to make every guest feel important and valued. Until you can visit us in person, we hope you are able to get a "feel" of our boutique by checking out our online assortment. We have many more items in our shop and hope you can visit us soon.
In Store Return Policy
- Anna & Company will accept unworn and unaltered items with original tags attached for an exchange or store credit within 15 days of purchase.
- Store credit never expires and is tracked in our point of sale system, therefore our clients do not need to bring their receipts.
- All sale items and promotional offers are final sale.
- Worn or used items are not eligible for return.
- Anna & Company reserves the right to refuse any return.
Online Returns & Shipping
- For Anna & Company website purchases of regular priced merchandise totaling $200 or more, our guests will receive free shipping.
- Discounted items do not qualify for the free shipping dollar threshold. Complimentary shipping is available within the continental United States.
- If you are not satisfied with your purchase, please reach out to us for assistance by ringing 805.464.2922 or emailing hello@annaandcompany.com.
- We accept full price merchandise in unworn and unaltered condition with the original tags attached within 14 days of purchase for store credit less the shipping costs.
- Sale and promotional priced items are final sale.
- Worn items are not eligible for return.
- Returns will not be accepted without pre-authorization.
